Shipping Policy

At Jaxon Focus, we aim to provide fast and reliable shipping to our customers worldwide. Below, you’ll find detailed information about our shipping costs, delivery times, and handling procedures.

1. Shipping Locations
We offer worldwide shipping to ensure that customers around the globe can enjoy our products. Regardless of your location, we are committed to delivering your order as quickly and efficiently as possible.

2. Shipping Costs

  • Shipping Fees: Shipping costs are calculated at checkout based on the destination and size of your order. The exact shipping cost will be displayed before you finalize your purchase.
  • Customs and Duties: For international orders, any customs duties or taxes that may apply are the responsibility of the customer. These fees are determined by your local government and may vary depending on the country of delivery.

3. Delivery Times

  • Estimated Delivery Time: Delivery times vary depending on the location, but our standard shipping time is 5 to 7 business days from the order dispatch date.
  • Note: Delivery times may be affected by factors such as public holidays, customs processing, or unforeseen delays.

4. Order Processing

  • Order Confirmation: Once you place an order, you will receive an email confirming the details of your purchase.
  • Order Handling: Orders are typically processed within 1-2 business days. After processing, your order will be shipped, and you will receive tracking details (if available).

5. Payment Method

  • Cash on Delivery (COD): We only accept Cash on Delivery (COD) as the payment method. The payment must be made in cash upon delivery of your order. No other payment methods (such as credit cards or online payments) are available.

6. Shipping Process

  • Delivery Confirmation: When your order is shipped, you will receive a shipping confirmation with tracking details (if available).
  • Delivery Responsibility: Once your order is out for delivery, please ensure that someone is available to receive the package and make the payment in cash upon delivery.

7. Issues with Delivery

  • Delayed Shipments: While we strive to meet our delivery times, delays may occasionally occur due to factors beyond our control. If your order is delayed beyond the expected delivery window, please contact us, and we will assist you.
  • Undelivered Packages: If your package is undeliverable or returned to us, we will contact you to resolve the issue.

8. Contact Us
If you have any questions about shipping, delivery, or your order status, please feel free to reach out to our customer support team: [email protected].